Little Spurs East San Antonio – Community First

UPDATE:

We are excited to announce that starting today, July 1st, our East San Antonio clinic will be accepting Community First Health Plan Medicaid and Chip!

Come and see us at one of our 10 locations in the San Antonio area. We are a pediatric urgent care that  is ready to help 7 days a week!  We are open 9a-9p Monday thru Friday. On Saturdays we are open  9a-6p  and on Sundays we are open 10a-6p. We want to help and are here for you and your little one!

Effective February 15, 2019 Little Spurs Pediatric Urgent Care – East San Antonio can no longer see patients with Community First Medicaid, STAR or Community First CHIP insurance policies.  (Emergency care excluded)

Community First Health Plan does not want us to provide medical care to the residents of east San Antonio. Community First has chosen not to honor the contract with Little Spurs Pediatric Urgent Care at the East San Antonio clinic. As a result the Little Spurs clinic at 2039 E. Houston Street, San Antonio, TX can no longer see patients who have Community First.

We regret that we cannot accept Community First Medicaid, STAR and Community CHIP insurance at the Little Spurs East San Antonio clinic at this time.  The terms of the contract were arbitrarily altered due to circumstances beyond our control, including conditions that are not in the best interest of our patients.

Little Spurs Pediatric Urgent Care MAY SEE YOU at any other location, including these close clinic locations:

• 1248 Austin Highway, Ste 220, San Antonio, TX  78209
• 3130 SE Military, Ste 101, San Antonio, TX  78223

What this means for you:

At the current moment, you have several options:

• Call Community First (CF) to Complain:
  • Call Member Services toll-free at: STAR Medicaid: 1-800-434-2347 STAR Kids: 1-855-607-7827 to tell Community First about your problem. A Community First Health Plans Member Services Advocate can help you file a complaint. Just call: STAR Medicaid: 1-800-434-2347 STAR Kids: 1-855-607-7827
• Go to another Little Spurs location, listed above;
• Contact your doctor to discuss what options are best;
• Set an appointment with your doctor for treatment;
• Proceed to the Emergency Room;
• Call Community First to see where they will direct you;
• Use the Little Spurs Private Payment option of $125.00 to see the doctor now.

For future visits, if you prefer to be seen at Little Spurs Pediatric Urgent Care – East San Antonio you may call Medicaid 1-866-566-8989 to request a different insurance provider.

We accept these Medicaid Insurance Policies:

• Aetna Better Health
• Amerigroup
• Superior
• Traditional Medicaid

These or any of the Emergency Rooms of your choice are available:

• The Children’s Hospital of San Antonio
  • 333 North Santa Rosa Street San Antonio, TX 78207
  • 210-704-2190
• Baptist Health – North Central Baptist Hospital
  •  520 Madison Oak Drive, San Antonio, TX 78258
  • (210) 297-4000
• Emergency Center at University Hospital
  • 4502 Medical Drive Emergency Center San Antonio, TX
  • 210-358-2078
• The Children’s Hospital of San Antonio
  • Emergency Center — Westover Hills
  •  11130 CHRISTUS Hills San Antonio, TX  78251
  • 210-703-8000
• Methodist Children’s Hospital /ER
  • 7700 Floyd Curl Drive San Antonio, Texas 78229
  • 210-575-7000
• Any Emergency Room or Hospital of Your Choice

The Emergency Rooms listed are picked and listed randomly, and are in no particular order.  This handout with information and list is provided only as a convenience to our patients.  There are no business agreements or arrangements of any kind between or among Little Spurs Pediatric Urgent Care individual practitioners and any of the emergency room facilities or parent companies listed on this notice.