FAQs - Premier Pediatric Urgent Care Provider in Texas - Little Spurs Pediatric Urgent Care
Find The Answers To Your Questions
FAQs

FAQs

Find The Answers To Your Questions

Please feel free to read our most commonly asked questions. We’re always available to answer your questions and encourage you to contact any of our locations if you have a question that is not answered below.

General Questions

We provide convenient medical care for non-emergent illnesses or injuries when your primary care provider is unavailable.

Little Spurs hires experienced Pediatric Providers. We treat a wide range of illnesses and injuries, including:

  • Wounds that require stitches
  • Broken bones, sprains, and other minor trauma
  • Pink eye
  • Ear infections
  • Asthma and other respiratory illnesses
  • Vomiting and diarrhea

We do NOT do annual wellness exams.

Yes. We offer a check-in feature that will allow you to be placed in line at our clinic. This is NOT an appointment, and there is still paperwork we will need you to fill out upon arrival.

No, we are a walk-in facility. We do offer a check-in feature through our website

Our wait times vary, particularly during busy season, but most patients are seen within 45 minutes after registration and insurance verification.

Monday-Friday: 9AM-9PM, Saturday: 9AM-6PM and on Sunday: 10AM-6PM. We are closed on Thanksgiving and Christmas and have shortened hours on some holidays. These are listed on our home page when they occur.

Yes, and we will send a detailed visit summary of your visit to your provider.

We specialize in the treatment of children.

We recommend you contact us during regular business hours, but if you need to, send us an email through our Contact Us page and we will respond as soon as possible!

Insurance/Billing Questions

Private pay fees apply for patients whose insurance is not contracted with Little Spurs. If your health insurance does not cover a visit with Little Spurs, we urge you to call your customer service agent to request they contract with us.

Our private pay fee is an all-inclusive $155 fee.

We take most insurances.

We do accept most Medicaid MCO’s Star and CHIP Products. For a full list of the insurances we take go to our Insurance page.

We do accept BCBS plans, however, on weekends we are unable to verify eligibility. This is due to BCBS updating their computer systems. In lieu of our inability to verify BCBS eligibility, we request a deposit of $145.00 at the time of service.  If preferred a credit card may be kept on file until the following Monday when eligibility can be verified and applicable charges will be processed for any deductible, co-insurance or co- pays due. We do NOT accept the Blue Advantage HMO. We appreciate your help with this matter!

The amount of money the patient must pay before your insurance plan begins to cover services.  Deductibles vary depending on your insurance policy plan and are renewed each calendar year. The deductible applies to all contracted services.

A set percentage of costs that are covered by the patient’s plan after the deductible has been met.  Your insurance plan determines this amount. The plan normally pays the higher percentage and the lower is the patient responsibility.

A fee for an office visit, urgent care or emergency room visit. It is collected each time a patient presents to be seen.  The fee is determined by the patient’s health insurance plan and is required at the time of the visit.

Many families are covered by more than one health plan. The coordination of benefits (COB) process determines which plan pays first.  It also determines if the second plan will pay any remaining charges not covered by the first plan.

An EOB is simply the statement explaining the patient benefit activity.  It includes the services provided, the amount billed and the amount paid, if any paid by the health plan.

Medical Questions

  • Less than 4 weeks old: Any fever of 100.4°F or higher and/or if they show other symptoms of illness, go to the pediatric emergency room.
  • 1-3 months old: A fever of 100.4°F or higher take your child to their primary care provider or to a nearby pediatric urgent care.
  • Over 3 months old: 
    • Fever more than 3 consecutive days with an obvious source of infection such as a cold
    • Any fever and sore throat that lasts more than 24 to 48 hours
    • You see signs of dehydration, such as a dry mouth, a sunken soft spot, or fewer wet diapers (one every 8 hours)
    • Your child has a fever and pain when urinating
    • Your child is lethargic, refuses to eat, has a rash, or is having difficulty breathing
    • Your child has a febrile seizure
    • Your child has a fever and has recently returned from a trip abroad
    • A fever and has compromised immunity (i.e. if the child is on chemotherapy for cancer)
    • A fever and any severe pain
    • A fever and is having trouble swallowing or drooling

Take them to a primary care provider or to a nearby pediatric urgent care

We do not call in prescriptions or refills. All children need to be evaluated first.

Call the clinic where your child was seen. Our staff will be happy to assist you and answer any questions you may have.

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Little Spurs Pediatric Urgent Care
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